Patient Information

How to get a Referral

Before you see a specialist we would like you to contact your primary care physician and your insurance provider. The procedure for getting a referral will vary by insurance providers. OB and gynecology services do not require a referral from your primary care physician.

How to get a Prescription Refill

Please call the Pharmacy for your refill needs. The pharmacy will request approval from our offices.

Your Insurance

It is the responsibility of the patient to know and understand policies and benefits of their insurance. This includes:

• Prior authorization procedures
• Co-Payments
• Covered hospital/lab x-rays
• Current Claims address

Please present this and any change in information at the time of your visit.

Payment and Billing

Co-payments are due at the time of visit.

Each month you will receive an itemized bill showing services and payments. If you have not had any services during the month, but have a balance owing, you will receive a statement showing your balance.

Here are some simple tips to make your visit or your call to the doctor the most satisfying:

• When you call the doctor, clearly state the reason for your call. The receptionist will then know how much time to allow for your appointment.
• You should go into Digichart and update your medical information before your yearly appointment please include a list of medications, over-the-counter drugs or other treatments, so we can fully assess your condition.
• As a new patient, it is helpful for us to have access to your medical records. We will be glad to help you obtain these records.
• Please ask questions. Your involvement is essential.